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Frequently Asked Questions
Can’t find the answer you’re looking for? Here are some of our most frequently asked questions and answers from our expert team.
Videos
Watch how-to videos that guide you through all of our platforms, including Print, Marketplace, and Digital.
Guides
Access easy-to-follow product and how-to guides, from our product catalogue to InDesign best practices to the Mimeo Print ordering guide.
Customer Forms
View the customer forms you need to learn more about Mimeo and to set up your account, all on one page.
True Cost of Printing
Did you know that Mimeo clients report an average time savings of 40% over previous methods of printing? Discover the actual cost of printing and how Mimeo helps you save.
How-To Articles
How to Create a Document
This article covers how to build a generic bound document in Mimeo Print.
How to Upload a PDF
The first step to build a document in Mimeo Print is to upload your print-ready files as PDFs.
How to build a Booklet
It’s easy to build booklets and saddle-stitch documents in Mimeo Print.
How to use Special Instructions
Since Mimeo specialises in making complex documents simple to produce, the standard real-time print builder is simplified to show basic options.
How to use print to edge?
Full-bleed printing means that the printer trims your paper so that your design takes up the entire space of the page with no white margins around the border.
How to create bundles and kits?
When you want to design the content experience for your audience, use Mimeo’s bundles and kits to ship products together or in a specific order.
Add multiple files to one document
We designed our building process to make it easy to create custom, complex bound documents.
How to insert tabs and slip sheets
Tabs and slip sheets are a great way to divide your document into sections.
How to build a perfect bound document
A perfect-bound document is bound with a thermal adhesive that glues the papers together.
What skill level is needed to use Mimeo Print?
Mimeo Print is easy to use. You don’t have to be a tech genius to use our platform.
How to modify or cancel an order
We understand that sometimes you change your mind after submitting your order.
How to save high quality print from InDesign
Here are our recommendations for saving a high-quality print file from InDesign.
Does Mimeo produce and distribute non-print items?
Yes! Mimeo works with a network of trusted partners to produce non-paper items.
Feature update: Print File Deletion Information
New features that help you to organise your library.
Frequently Asked Questions
Can’t find the answer you’re looking for? Here are some of our most frequently asked questions about Mimeo Print and answers from our expert team.
Mimeo has an uninterruptible power supply (UPS) in place at all of our production facilities. In the event of power failure caused by outages or inclement weather, Mimeo’s production facilities automatically utilise UPS, ensuring continuous operation and full security implementation.
Mimeo’s UPS operates for 3 consecutive days without refueling. Additionally, contracts are in place that guarantee Mimeo priority during extended crisis events. We pride ourselves in being available for our customers 24 hours a day, 7 days a week.
Mimeo’s UPS operates for 3 consecutive days without refueling. Additionally, contracts are in place that guarantee Mimeo priority during extended crisis events. We pride ourselves in being available for our customers 24 hours a day, 7 days a week.
Learn more about Mimeo’s digital security safeguards and initiatives.
