Mimeo

Mimeo can warehouse your promotional and preprinted items such as custom covers and then kit them with digital documents that are produced on demand, Combining warehousing, kitting and printing vastly expands the types of programs that can be efficiently outsourced to Mimeo.

As a technology company, Mimeo is able to directly connect our infrastructure to yours. Through our Mimeo Connect program you can tap into a range of products and services and put them under your direct control.

We offer solutions that will streamline current business processes, simplify the user experience, enable new applications, link billing systems and integrate into your procurement system.

Typical applications of this service include using a single user sign-on process from your corporate internet and integration into procurement and contracting systems such as Ariba.

See our Mimeo Connect solutions for more details, We also have a suite of tools designed to support the developer community.

Mimeo provides customer service 24/7. All service personnel are based in the United States, are employed and trained by Mimeo and are located at our Memphis print facility. We can be reached by freephone on 0808.208.4260 with any questions or concerns as well as via email.

Our goal is to deliver superior customer service benchmarked to the nationally known Net Promoter Score. The NPS rates customer satisfaction and loyalty. Mimeo may be the only print provider who uses this measure of satisfaction.

The NPS score is based on an answer to one simple question, “on a scale of one to ten, how likely is it that you would recommend our company to a close friend or colleague?” Based on extensive research, responses to this one question are the best indicator of customer satisfaction. Mimeo’s NPS score is comparable to high performing companies such as Amazon.com, Vanguard, Apple and American Express.

Shipping is a complicated issue that rarely is a direct function of the distance between the printing facility and the location where documents are needed. Most shipping companies transport packages to a centralised hub, sort and then transport to the final location.

The pricing that appears on our online document builder reflects the price you will pay. Using our online tool you can determine the optimal combination of processing time and shipping selection for your specific order.

International Shipping

Our customer service staff understands the challenges of global shipping. We'll work with your team to ensure that your packages clear through customs and arrive on time.

Printing technology is rapidly changing. Methods used to print last year may have been replaced by a better alternative or multiple approaches are called for. As technology improves the cost of digitally printed materials is rapidly declining, making it the technology of choice for most print projects. The point where one printing process makes more sense than the other is always shifting. Our specialists can help you compare the costs/benefits of all options based on your specific requirements.