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Worldwide Express: Streamlining Print for a Fast-Growing National Sales Force

CHALLENGE

Worldwide Express is one of the largest authorised resellers of UPS express shipping services in the United States, with more than 150 franchises across the country and a rapidly expanding sales force. With that scale comes a significant and ongoing need for training, sales and marketing materials — produced quickly, to a high standard and distributed across a large, geographically dispersed network.
Their previous print process couldn’t keep pace with the demands of a fast-growing business:

  • Materials required physical collection from local print shops — time-consuming and operationally inefficient
  • Local print shop pricing was expensive, particularly at the volume a nationwide sales force requires
  • No ability to proof, store or update documents online — every change meant starting the process again
  • Distributing materials across 150+ franchise locations added significant logistical complexity
  • No single solution covering the full range of needs: training materials, sales collateral, marketing documents and custom-kitted binders
  • A growing sales force with high standards — making a strong first impression on prospects was non-negotiable

PROBLEM SOLVING

Worldwide Express replaced their previous print provider with Mimeo, consolidating all their printing needs — training materials, sales and marketing collateral, and kitted document packs with custom binders — onto a single online platform. The team now assembles, proofs, manages and distributes everything through Mimeo's online tools, with materials stored centrally and available to update and reorder at any time. Physical collection from local print shops was eliminated entirely. With 150+ franchise locations all able to access and order from the same centralised platform, consistency across the network became straightforward rather than a constant challenge. "Mimeo's pricing and quality are so much better for us. We only have one chance to make a good first impression" (Worldwide Express).

THE RESULT

Since switching to Mimeo, Worldwide Express has a faster, more cost-effective and more consistent approach to print across its entire national network:
  • Significant time savings through the elimination of physical print collection and manual ordering
  • Meaningful cost reduction versus local print shop pricing, at every volume level
  • Impeccable print quality — materials that make the right first impression with prospects and clients
  • All documents proofed, stored and updated online — changes made in minutes, not days
  • Training, sales, marketing and kitted binder requirements all served from a single platform
  • 150+ franchise locations supported consistently from one centralised solution

"Mimeo has streamlined our printing process and, at the same time, provides us with high-quality printing at affordable prices."

— KK X., Director of Technical Services and Support, Worldwide Express
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