i-act: Delivering Mental Health Training Materials Worldwide with Mimeo

CHALLENGE

Before working with Mimeo, i-act managed all storage and distribution of their training manuals entirely in-house. As demand for their mental health and wellbeing courses grew, this approach quickly became unsustainable.

Key challenges included:

  • Insufficient office and storage space to handle growing print volumes
  • Manual packaging and scheduling of courier deliveries by internal staff
  • Risk of delays when key team members were unavailable
  • Difficulty managing orders efficiently while delivering courses internationally

PROBLEM SOLVING

i-act partnered with Mimeo to take the entire print, storage and fulfilment process off their hands. Mimeo now stores all i-act training manuals and course resources, handles all packaging, and coordinates courier deliveries directly to clients – wherever in the world an order is placed. This means the i-act team can manage and submit orders remotely, whether they are in the UK or delivering courses abroad, without having to worry about logistics.

THE RESULT

Since working with Mimeo, i-act has seen clear improvements in their operations:
  • Significant time saved by eliminating in-house packaging and dispatch
  • Office and storage space freed up entirely
  • Faster delivery times for clients
  • Ability to service more orders without increasing internal resource
  • Seamless order management from anywhere in the world

"I would definitely recommend Mimeo – the service has saved us time and helped us improve our service to clients by getting orders out faster."

— Dr Peter J. Green, Chartered Psychologist and Director, i-act