DOCUMENT BUILDER | TIME SAVINGS | INCREASED PRODUCTIVITY | QUALITY IMPROVEMENT

CHALLENGE

Ray required a partner that could deliver high-quality, professional-looking training documents to their global client base. Richardson had the challenge of micromanaging a time-intensive internal printing process, as well as an ineffective vendor.

  • Time- and labour-intensive process of on-site document assembly and shipping
  • Prior vendor inconsistently meeting deadlines and quality standards
  • International needs of last-minute, high-quality documents

PROBLEM SOLVING

When Ray joined the Professional Services team, a top priority was improving Richardson’s document process. The result? A lasting partnership with Mimeo, immediately increasing employee bandwidth and freeing up Richardson resources. A better document process gave them time to focus more on their clients.

RESULT

  • 83% decrease in time to produce and distribute course materials, compared to prior in-house print process
  • Ability to deliver training materials to clients next day
  • Higher-quality end deliverables to their global clients
  • Improved visibility into business metrics with robust reporting capabilities

Download the Case Study

BONUS - INTERNATIONAL SUPPORT

Richardson has delivered programs in over 50 countries and 23 languages.

“With Mimeo, we receive local service support for our global business.” - Ray

Let us show you how we can improve your company’s efficiency and expenditures.

We are committed to innovation, quality, and customer service. Speak to one of our specialists to learn how Mimeo can improve ROI on your print expenditures: