Parker Drilling: From 10-Day Turnaround to Next-Day Delivery for Safety Training Materials

CHALLENGE

Parker Drilling is a pioneer in harsh-environment drilling, operating in 14 countries with over 3,000 employees working in some of the world’s most demanding conditions. Glenn Jones, Director of Training, leads the Safety Training Team responsible for ensuring that every worker in every location has access to the correct, up-to-date safety training documentation.
In that context, the stakes for getting the right materials to the right people on time are exceptionally high. Yet Parker Drilling’s existing print and distribution process was letting the team down on almost every measure:

Turnaround time for document delivery as long as 10 days — creating real operational challenges at training locations worldwide
Pre-print and warehouse model meant outdated materials regularly ended up in classrooms
Safety training regulations and content updates could not be reflected quickly enough in distributed materials
High fixed costs from warehousing and bulk print runs regardless of actual demand
No reporting capabilities on document distribution — no visibility into what had been sent where, or when
Non-core document logistics consuming time and resource that should have been focused on course development and training delivery
No shared access to documents — the team lacked a centralised, collaborative library

PROBLEM SOLVING

Glenn determined that switching to Mimeo's on-demand solution was the right path to eliminate process bottlenecks while reducing both time and cost. The pre-print and warehouse model was replaced entirely with a virtual document library accessible to the whole Parker Drilling Training Team. Documents are now ordered on demand directly from the virtual library, with no minimum order quantities and no need to pre-produce or store materials. The entire team shares access to the same up-to-date library, ensuring that only current, approved versions of safety training materials are ever available for ordering — regardless of which location is requesting them.

THE RESULT

The impact of moving to Mimeo's on-demand model was immediate and far-reaching across Parker Drilling's global training operation:

Delivery turnaround reduced from 10 days to next day
Only up-to-date, approved safety training materials in student hands — outdated versions eliminated
Consistent document content and quality maintained across all worldwide locations
Significant reduction in overall document and process costs — no more warehousing or bulk pre-printing
Robust reporting by course, document type and location — full visibility for the first time
Entire team collaborating from a shared virtual library, with real-time access to all materials
Training team freed from document logistics to focus on course development and delivery

"There is no comparison to our previous process. The time savings are astronomical and the cost per document is significantly lower."

— Glenn Jones, Director of Training, Parker Drilling

Key Takeaways

Speed: Turnaround cut from 10 days to next day — across 14 countries
Safety: Only current, approved materials in classrooms — critical in a safety-critical environment
Cost: Warehousing and bulk pre-printing eliminated; pay only for what is actually needed
Visibility: Full reporting by course, document type and location for the first time
Collaboration: Shared virtual library gives the whole team real-time access to the same materials
Focus: Training team freed from logistics to concentrate on what matters — training people

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Parker Drilling is a pioneer in harsh-environment drilling, providing advanced drilling solutions and well services to the global energy industry. Parker Drilling employs over 3,000 workers across operations in 14 countries.

Visit Parker Drilling's website